Privacy Policy
MASAR ALNUMU ALRAQI alraqi Establishment · Last updated: 11 August 2026
1. Who we are
This Privacy Policy explains how MASAR ALNUMU ALRAQI alraqi Establishment (“we”, “us”, or “our”) collects, uses, and protects personal information when you use our online store for digital GSM tools, activations, credits, and related mobile-repair services.
Commercial Registration: 7054962043. Location: Makkah, Kingdom of Saudi Arabia. Contact: mznhalbdly074@gmail.com · 0565134196.
2. Information we collect
We may collect:
- Order details: full name, email address, and optional phone number provided at checkout.
- Service delivery data: tool/account email or identifiers you submit so we can deliver activations, credits, or digital licenses.
- Technical data: basic device/browser information and usage logs needed to operate and secure the website.
- Payment-related data: confirmation of payment status from a payment provider once a gateway is connected. We do not store full card numbers on our servers.
3. How we use your information
- Process and fulfill digital orders (activations, credits, licenses).
- Contact you about order status, delivery, or support requests.
- Prevent fraud, abuse, and unauthorized use of services.
- Improve our catalog, checkout experience, and customer support.
- Comply with applicable laws in the Kingdom of Saudi Arabia.
4. Digital services & third parties
Many products are digital entitlements fulfilled through software vendors or remote service providers. We share only the minimum information required to complete your order (for example, the email or account ID you provide for activation).
5. Retention
We keep order and support records for as long as needed to fulfill the service, handle disputes, meet accounting/legal requirements, and improve security. When data is no longer required, we delete or anonymize it where reasonably possible.
6. Security
We apply reasonable technical and organizational measures to protect personal data. No method of online transmission is 100% secure; please use a strong unique password for any third-party tool accounts you register.
7. Your choices
You may request access, correction, or deletion of personal data we hold about you, subject to legal retention obligations and ongoing order needs. Contact us at mznhalbdly074@gmail.com.
8. Updates
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the store after updates constitutes acceptance of the revised policy.
9. Related documents
Please also read our Terms & Conditions and Return & Refund Policy.